A solid blue screen appears, Dell mediadirect problems, A program is designed for an earlier microsoft – Dell XPS M1730 (M1730, Late 2007) User Manual
Page 124: Windows, Operating system
124
Troubleshooting
A program is designed for an earlier Microsoft
®
Windows
®
operating system
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
Windows XP
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard
→ Next.
2 Follow the instructions on the screen.
Windows Vista
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Click Start
→ Control Panel→ Programs→ Use an older program
with this version of Windows.
2 In the welcome screen, click Next.
Follow the instructions on the screen.
A solid blue screen appears
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for
at least 8 to 10 seconds until the computer turns off, then restart your computer.
Dell MediaDirect problems
C
HECK
THE
D
ELL
M
EDIA
D
IRECT
HELP
FILE
FOR
INFORMATION
—
Use the Help
menu to access Dell MediaDirect Help.
T
O
PLAY
MOVIES
WITH
D
ELL
M
EDIA
D
IRECT
,
YOU
MUST
HAVE
A
D V D
DRIVE
AND
THE
D
ELL
D V D P
LAYER
—
If you purchased a DVD drive with your computer,
this software should already be installed.
V
IDEO
Q
UALITY
PROBLEMS
—
Turn off the Use Hardware Acceleration option.
This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.
book.book Page 124 Monday, April 14, 2008 4:23 PM