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Dell XPS M1730 (M1730, Late 2007) User Manual

Page 117

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Troubleshooting

117

H

ARD

-

DISK

DRIVE

READ

FAILURE

The hard drive may be defective. Shut

down the computer, remove the hard drive (see "Hard Drive" on page 152),
and boot the computer from a CD. Then, shut down the computer, reinstall
the hard drive, and restart the computer. If the problem persists, try another
drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 107).

I

NSERT

BOOTABLE

MEDIA

The operating system is trying to boot to

nonbootable media, such as a floppy disk or CD. Insert bootable media.

I

NVALID

CONFIGURATION

INFORMATION

-

PLEASE

RUN

S

YSTEM

S

ETUP

P

ROGRAM

The system configuration information does not match the

hardware configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system setup
program (see "System Setup Screens" on page 180).

K

EYBOARD

CLOCK

LINE

FAILURE

For external keyboards, check the cable

connection. Run the Keyboard Controller test in the Dell Diagnostics
(see "Dell Diagnostics" on page 107).

K

EYBOARD

CONTROLLER

FAILURE

For external keyboards, check the cable

connection. Restart the computer, and avoid touching the keyboard or the
mouse during the boot routine. Run the Keyboard Controller test in the
Dell Diagnostics (see "Dell Diagnostics" on page 107).

K

EYBOARD

DATA

LINE

FAILURE

For external keyboards, check the cable

connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 107).

K

EYBOARD

STUCK

KEY

FAILURE

For external keyboards or keypads, check the

cable connection. Restart the computer, and avoid touching the keyboard or
keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics
(see "Dell Diagnostics" on page 107).

L

ICENSED

CONTENT

IS

NOT

ACCESSIBLE

IN

M

EDIA

D

IRECT

Dell MediaDirect™

cannot verify the Digital Rights Management (DRM) restrictions on the file,
so the file cannot be played (see "Dell MediaDirect problems" on page 124).

M

EMORY

ADDRESS

LINE

FAILURE

AT

ADDRESS

,

READ

VALUE

EXPECTING

VALUE

A memory module may be faulty or improperly seated. Reinstall the memory
modules and, if necessary, replace them (see "Memory" on page 155).

book.book Page 117 Monday, April 14, 2008 4:23 PM