Dell Inspiron 3800 User Manual

Page 76

Gate A20 failure

An installed memory module may be loose.

Reseat the

memory modules

and, if necessary, replace

them.

General failure

The operating system is unable to carry out
the command.

This message is usually followed by specific information

—

for example, Printer out of paper.

Respond by

taking the appropriate action.

Hard-disk drive
configuration error

The computer cannot identify the drive type.

Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the
computer, reinstall the drive, and reboot the computer. Run
the IDE Devices tests in the Dell Diagnostics.

Hard-disk drive
controller failure 0

The hard-disk drive does not respond to
commands from the computer.

Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the
computer again, reinstall the drive, and reboot the
computer. If the problem persists, try another drive. Then run
the IDE Devices tests in the Dell Diagnostics.

Hard-disk drive failure

The hard-disk drive does not respond to
commands from the computer.

Hard-disk drive read
failure

The hard-disk drive may be faulty.

Invalid configuration
information-please run
System Setup Program

The system configuration information does
not match the hardware configuration. This
message is most likely to occur after a
memory module is installed.

Correct the appropriate options in the

System Setup

program

Keyboard clock line
failure

A cable or connector may be loose, or the
keyboard may be faulty.

Run the PC-AT Compatible Keyboards test in the Dell
Diagnostics.

Keyboard controller
failure

A cable or connector may be loose, or the
keyboard may be faulty.

Reboot the computer, and avoid touching the keyboard or
the mouse during the boot routine. If the problem persists,
run the PC-AT Compatible Keyboards test in the Dell
Diagnostics.

Keyboard data line
failure

A cable or connector may be loose, or the
keyboard may be faulty.

Run the PC-AT Compatible Keyboards test in the Dell
Diagnostics.

Keyboard stuck key
failure

If an external keyboard or keypad is being
used, a cable or connector may be loose or
the keyboard may be faulty. If the integrated
keyboard is being used, the keyboard may
be faulty.
A key on the integrated keyboard or external
keyboard may have been pressed while the
computer was booting.

Run the PC-AT Compatible Keyboards test in the Dell
Diagnostics.

Memory address line
failure at address, read
value expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

Memory allocation error

The software you are attempting to run is
conflicting with the operating system, another
application program, or a utility.

Turn off the computer, wait 30 seconds, and then restart it.
Try to run the program again. If the problem persists,
contact the software company.

Memory data line failure
at address, read value
expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

Memory double word logic
failure at address, read
value expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

Memory odd/even logic
failure at address, read
value expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

Memory write/read
failure at address, read
value expecting value

An installed memory module may be faulty or
improperly seated.

Reseat the

memory modules

and, if necessary, replace

them.

No boot device available

The computer cannot find the diskette or
hard-disk drive.

If the diskette drive is your boot device, make sure that
there is a bootable diskette in the drive. If the hard-disk
drive is your boot device, make sure that the drive is