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Metrohm 882 Compact IC plus – Anion User Manual

Page 93

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6 Troubleshooting

882 Compact IC plus – Anion

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83

Problem

Cause

Remedy

Peristaltic pump –
insufficient or no
delivery rate

Peristaltic pump – contact
pressure too weak.

Correctly set contact pressure (see "Set flow
rate", page 41)
.

Peristaltic pump – filter
blocked.

Replace the filter (see Chapter 5.10.2.2, page
72)
.

Peristaltic pump – pump
tubing defective.

Replace pump tubing (see Chapter 5.10.2.1,
page 71)
.

Very noisy baseline

High pressure pump – con-
taminated pump valves.

Clean pump valves (see Chapter 5.5.2, page
57)
.

Eluent – Leak in the eluent
path.

Check the eluent path.

Eluent – Blockage in the
eluent path.

Check the eluent path.

High pressure pump –
defective piston seals.

Replace (see Chapter 5.5.2, page 57) piston
seals .

Pulsation absorber not
connected.

Connect pulsation absorber (see Chapter 3.11,
page 33)
.

Pulsation absorber not
connected. or defective.

Connect pulsation absorber (see Chapter 3.11,
page 33)
. or replace it.

Background conduc-
tivity too high

Suppressor – not connec-
ted.

Connect the suppressor (see Chapter 3.14.1,
page 42)
.

Incorrect eluent.

Change the eluent (see Chapter 5.4.2.3, Page
56)
.

Suppressor – regeneration
or rinsing solution flow
problems.

Check the flow of the regeneration solution
and the rinsing solution.

Data of the separa-
tion column cannot
be read.

Column chip contamina-
ted.

Clean the contact surfaces of the column chip
(with alcohol).

Column chip defective.

1. Save column configuration in MagIC Net™.
2. Notify Metrohm Service.

Individual peaks
greater than expec-
ted

Sample – carry-over of the
samples from previous
measurement.

Rinse system longer between two samples.