CommScope Redwood version 3.2 - Manual (Page 39)

Commissioning and Administration User Guide 36
Configuration Section
The Configuration section contains links to manage the configuration file (how the Redwood
Manager stores settings). The two most important links on this section are the Download
Configuration and Restore Configuration.
The Download Configuration link copies the configuration file to your local computer. It is
recommended that you save this configuration file before making large changes to the
commissioning so that you can then restore in the event that it is needed.
Restoration of the configuration is done with the Restore Configuration link. There are four
links pertaining to Adapter/Fixture configurations. These should only be used as directed by
Redwood Support as they modify how an Adapter/Gateway is programmed and, if used
incorrectly, can result in Fixtures that do not discover correctly.
Statistics Section
Internally, the statistics gathered by the Sensors are stored in a compact file format. It is via
the Download Statistics link that you can retrieve the statistics for each Engine. It is not
recommended that users use this method without Redwood Support.
Actions Section
There are two links that permit you to restart or reboot the Engine. These links perform the
same function as the restart and reboot function from the Manager Configuration menu.
Logs
The top two links display approximately the final 500 lines of
the syslog file and the volcano log file.
Syslog is a file containing the network and Linux-based
messages.
Volcano.log is the console log that contains errors and
warnings created by the Redwood Manager software. It isn't
expected that you need to look at these files, but they are
useful for Redwood Support Team members.
Other
Most of the links in this section are Linux commands that a
Redwood Support Team member might use to quickly
determine the activity of an Engine.
The final link in this section, Download Support Data, is VERY important though. It is a link
that executes a set of statistic and log file gathering tools to generate a single zipped file that
is downloaded to your local computer. Redwood Support uses this file as a way to determine
what has happened on the Engine