CommScope Redwood version 3.2 - Manual (Page 34)

Commissioning and Administration User Guide 31
Software Update
Redwood will periodically release software updates that add functionality and new features. If
you have an active Support Agreement you will be notified of any available upgrades via
Redwood’s technical support group.
IMPORTANT NOTE
You cannot downgrade your system to a release version prior to the current system version.
From the Redwood Application Launch Page, click on the "Software Update" tile to open the
Software Update page. The current software version is listed in the top pane. The bottom two
panes show the state of both of the system’s software partitions. One partition will be active
and have the version of software currently-running on the system. The update process
consists of loading the new software version into the inactive partition, activating this partition,
and then rebooting the system.
In the inactive partition pane, click the “Choose File” button to select the upgrade file. These
files are .img files and will be provided by Redwood. Once the file is selected, choose “Upload”
to begin transferring this file to the partition. Depending on the browser, you may see an
upload progress indicator in the middle of the screen. During the upload process, the browser
will show signs of activity – similar to what is shown when a web page is being loaded. Wait
until these activity signs have stopped and then click Activate. The system will request
permission to reboot – allowing this will cause the lights to turn off for a moment. When the
reboot is complete, visiting the lighting system’s web address will show the new software.