Brother NC-4100H - Manual (Page 152)

CHAPTER 13 TROUBLESHOOTING
13-16
1. If you changed the login password, you must change the password in both
the Brother print server (using the SET NETWARE PASSWORD command
if you are using the BRConfig software) or by using a web browser or the
BRAdmin utility and in the file server (using the PCONSOLE Print Server
Information Change Password command).
2. If you created the print queue using PCONSOLE and instead of BRAdmin,
make sure that you have enabled at least one NetWare file server using the
SET NETWARE SERVER servername ENABLED command.
3. Have you exceeded your NetWare user limit?
4. Make sure that the print server name you used in PCONSOLE exactly
matches the name that is configured in the print server, and make sure it is
defined as a Queue Server for the print queue.
5. If you are running both 802.3 and Ethernet II frames on different file servers
on your network, there is a possibility that the print server may not make a
connection to the desired file server. Try forcing the frame type to the
desired one using the SET NETWARE FRAME command from the print
server remote console or using BRAdmin.
6. If you are using DOS CAPTURE statement and losing portions of your print
job, try setting the TIMEOUT parameter in your CAPTURE statement to a
higher value (at least 50 seconds for Windows).