15 - system troubleshooting, System troubleshooting, Chapter – Rockwell Automation 6182 Industrial Computer for the Windows CE Operating System User Manual
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System Troubleshooting
This chapter describes the most common operating problems, the
probable causes, and recommended corrective actions including:
•
troubleshooting procedure
•
troubleshooting checklists
•
power on self test (POST) error messages
•
general error and information messages
•
resetting the Windows CE registry
The RAC6182 Industrial Computer monitors internal system voltages
and the internal product temperature. If either of these diagnostic
parameters fall out of tolerance, the red Diagnostics LED indicator on
the front bezel is turned on.
Use the Hardware Monitor application to view diagnostic information
and reset the Diagnostics LED. For more information, refer to Chapter
12, Hardware Monitor.
To help identify and isolate a problem, we recommend that you do the
following when a problem occurs:
1. Turn off the power to the RAC6182 Industrial Computer.
2. Disconnect all peripheral devices and remove all add-in PC and PCI
cards.
3. Connect an external PS/2 keyboard and PS/2 mouse (if used) to the
side panel connectors.
4. Check the video connections if using an external monitor.
5. Apply power and observe the LEDs on the front panel (if present).
Make sure the power on indicator is illuminated.
6. Monitor the Power On Self Test (POST). One of the following will
occur:
The RAC6182 Industrial Computer will successfully complete
the boot-up process and start Windows CE.
The boot-up process will terminate (fatal error).
Chapter
15
Chapter Objectives
Hardware Diagnostics
Troubleshooting
Procedure