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Appendix b: troubleshooting – Sensaphone CELL682 User Manual

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Cell682 User’s Manual

appendIX b: TroubleshooTIng

I Can’T CoMMUnICaTe WITh My UnIT loCally .

• Make sure you have entered the proper PIN.
• Make sure the cable is connected from your computer to the Cell682.
• Make sure you have the right Com port selected (typically 1 or 2).
• Make sure the unit is receiving power.

I Can’T aCCeSS My UnIT on The Web page .

• Have you entered the proper PIN and Password? The default password is

“cell682”

Why IS The ‘In range’ leD off?

• If the unit is not within range of the wireless network the LED will not turn

on.

• It typically takes 1-2 minutes from power-up for the Cell682 to recognize the

wireless network and turn on the LED.

• Make sure the unit is receiving power.

Why IS The ‘regISTereD’ leD off?

• If the IN RANGE LED is lit but the REGISTERED LED is not, then the unit

is not activated yet.

• Make sure the unit is receiving power.

Why IS The ‘baTTery ok’ leD off?

• There is no battery connected.
• The battery voltage is low.

Why IS The ‘poWer ok’ leD off?

• The main power has failed and the unit is running batteries.
• The voltage at the Vin terminals is low.

Why IS The ‘alarM’ leD blInkIng?

• There is an unacknowledged alarm.

Why IS The ‘alarM’ leD on?

• There is an alarm but it has been acknowledged.

Why Won’T The UnIT SenD Me alarM MeSSageS?