Sensaphone CELL682 - Manual (Page 63)

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Chapter 9: operation
Tier 1 destinations: Tier 2 destinations: Tier 3 destinations:
Chuck Janet Morton
Mary George Zach
Sue Ron Tony
Derek Jason
Dave Carmen
Tier Delay Time: 60 minutes
An alarm occurs at 8:00pm
The Cell682 starts sending alarm messages to members of Tier 1.
No one acknowledges the alarm.
At 9:00pm the Tier delay has expired and the unit begins to send alarm messages
to members of Tier 2.
At 9:30pm the Cell682 receives an acknowledgement message and the unit stops
the notification process.
The people in Tier 3 do not get contacted.
alarM acknowledgMent
Acknowledging an alarm will halt the alarm notification process to the destina-
tion being called and also to destinations set to higher tier levels. Voice noti-
fication alarms must be acknowledged during the original phone call. E-mail,
Alphanumeric pager, and Cell phone alarms can be acknowledged by reply-
ing back to the original alarm message or by sending the unit a message with
the alarm acknowledgment code. The sections below detail the procedure to
acknowledge an alarm.
aLarm aCKNoWLedGmeNT—VoICe NoTIfICaTIoN
CELL682 Alarm Message
High temperature alarm at “Jim’s Ice Cream”
Pin Number “1234”
“Freezer #5” is 38 degrees Fahrenheit
Level crossed limit of 36 degrees
To acknowledge press 1
To acknowledge the alarm you must press “1” when prompted. The Cell682 will
respond by saying: “Alarm acknowledged”. If the Touch-Tone acknowledgment
code is not received the Cell682 will say “error, not acknowledged” and repeat
the message 2 more times. If no acknowledgment is received the system will wait
a few minutes and then call again. The system will call up to 3 times per tele-
phone number.
Note: An alarm cannot be acknowledged using a pulse (rotary) telephone.