Sensaphone CELL682 - Manual (Page 51)

49
Chapter 8: alarm notification
ChapTer 8: alarm noTIfICaTIon
The Cell682 can deliver alarm message notifications by voice phone call, internet
e-mail, and text messaging to various messaging devices and cell phones. A total of
24 notification destinations can be programmed to be contacted in the event of an
alarm. The unit also lets you to set an escalation level for each destination, allow-
ing you to have a group of people contacted first (tier 1) and, if the alarm is not
acknowledged, a second group of people (tier 2) contacted. You can program up to
24 tier levels of destinations and include a programmable delay time between each
tier.
how does notification work
Once an alarm occurs, the Cell682 will begin sending its alarm message to the
programmed destinations. The unit will start with destinations at tier 1. Once the
Tier Delay expires, the unit will start sending alarm messages to destinations in
the next tier. The Tier Delay time begins as soon as the alarm occurs, so if it were
programmed to 60 minutes, the next tier would start receiving alarm messages one
hour after the alarm occurred. The Cell682 will send its alarm message to each
destination until it receives acknowledgment, or it will automatically acknowledge
the alarm after all destinations have been sent the message or when the last tier
delay time has expired.
Note: If you are logged in through the serial port, no alarms will be sent until
you log off and disconnect the serial cable. If you acknowledge the alarm
through the software before logging off, no alarm messages will be sent. This
can be useful for performing on-site maintenance or testing the system. If
you are not logged on through the serial port the alarm messages will be sent
immediately, one at a time.
Voice phone call
The Cell682 can send alarm messages via a voice telephone call. It does this with-
out having a telephone line connected to the unit. When an alarm message is sent
as a voice call the number is dialed from the Cell682 Messaging Service Center.
The message is spoken from a computer that will customize the message based on
the programming in your Cell682 including the programmed Unit Name, PIN, and
Input Name. To program a Voice destination, click on the Alarm Notification tab.