Hei-vap precision – Heidolph Hei-VAP Precision User Manual
Page 46

Errors and Troubleshooting
Errors and Troubleshooting
90
91
Hei-VAP Precision
Error / message 
error text
Cause
Remedy
The temperature sensor 
for calculating the vapor 
temperature is not 
connected, defective or 
the temperature is above 
the measured range.
‒ Vapor sensor broken
‒ not connected
‒ above the temp. range
Let the boiling temperature
sensor cool
Connect the vapor
temperature sensor
 Perform visual check
 Contact service
The vapor temperature 
sensor is defective or the 
temperature is below the 
measured range
‒ Short circuit of the vapor
sensor
‒ below the temp. range
Heat the boiling
temperature sensor
 Perform visual check
 Contact service
The Auto
accurate
sensor
is defective or the 
temperature is below the 
measured range.
‒
Auto
accurate
sensor short circui
t
‒ below the temp. range
Heat the Auto
accurate
sensor
 Perform visual check
 Contact service
The Auto
accurate
sensor
is defective or the 
temperature is above the 
measured range.
‒
Auto
accurate
sensor is broken
‒ not connected
‒ above the temp. range
Let the Auto
accurate
sensor cool
Connect the Auto
accurate
sensor
 Perform visual check
 Contact service
The transportation 
protection device is active, 
please raise the lift and 
briefly switch the unit off 
and then on again.
‒ The transportation protection
device is still activated.
Please raise the lift and
briefly switch the unit off and 
then on again.
An error occurred in the 
data bus.
‒ Cable connection between
the control panel and the 
base unit was disconnected. 
An error occurred in the data 
bus.
Restore the cable
connection between the 
control panel and the base 
unit. Switch the power 
switch off and on again!
Contact service
The overheating 
protection was triggered 
or the heater is defective.
‒ Heater is defective, i.e. the
overheating protection was 
triggered.
If the medium was in the
heating bath: Let the heating 
bath cool and reset the 
maximum tem-perature 
limiter
If the medium was not in
the heating bath: Contact 
service
Error / message 
error text
Cause
Remedy
A temperature above the 
safety temperature was 
measured in the heating 
bath. The temperature 
measurement is defective 
or the medium filled in 
was too hot.
‒ Heating bath safety
temperature is exceeded
 Switch off units
 Cool the heating bath 
medium
Contact Service if media was
not filled in
The heating bath is 
completely evaporated.
Please refill the heating 
bath medium.
‒ Heating bath is completely
evaporated.
 Deactivate the unit
 Check if the maximum 
temperature limiter has 
responded. If yes, reset 
(see chapter “Maintenance, 
cleaning, service” – 
“Maintenance”)
Fill in heat transfer fluid
An illogical temperature 
difference was measured 
between the heating bath 
sensors. The temperature 
measurement is defective.
‒ Heating bath sensor variance
> 10 K
Contact service
The temperature sensor 
for the heating bath 
control is defective. 
(hardware monitoring 
unit)
‒ Sensor monitoring via
hardware
‒ Heating bath sensor is broken
or short circuited
Contact service
The temperature sensor 
for the heating bath 
control unit is broken or 
bath medium that is too 
hot was filled in.
‒ Heating bath sensor is broken
‒ Heating bath is more than 
217 °C
Contact service
The temperature sensor 
for the heating bath 
control unit is defective or 
bath medium that is too 
cold was filled in.
‒ Heating bath sensor short
circuit
‒ Heating bath is below 0 °C
 Switch off units
 Cool the heating bath 
medium
Contact Service if media was
not filled in
The lift motor is defective 
or blocked.
‒ Lift end stop switch is not
reached after 10 seconds.
Contact service
