Apple AppleCare Protection Plan for iPhone - Manual (Page 16)

16 English
(iii) You are not required to perform preventative maintenance on the Covered Equipment to
receive service under the Plan.
(iv) This Plan is offered and valid only if you are a resident of a country in which Apple or
its affiliated companies offers the Plan that are set forth here:
http://www.apple.com/legal/applecare/emeaiphonedcountrylist.html. This Plan is not
offered to persons who have not reached the age of majority. This Plan may not be
available in all states, and is not available where prohibited by law.
(v) In carrying out its obligations Apple may, at its discretion and solely for the purposes of
monitoring the quality of Apple’s response, record part or all of the calls between you and Apple.
(vi) You agree that any information or data disclosed to Apple under this Plan is not confidential
or proprietary to you. Furthermore, you agree that Apple may collect and process data on
your behalf when it provides service. This may include transferring your data to affiliated
companies or service providers in accordance with the Apple Customer Privacy Policy.
(vii) Apple has security measures, which should protect your data against unauthorized access
or disclosure as well as unlawful destruction. You will be responsible for the instructions
you give to Apple regarding the processing of data, and Apple will seek to comply with
those instructions as reasonably necessary for the performance of the service and support
obligations under the Plan. If you do not agree with the above or if you have questions
regarding how your data may be impacted by being processed in this way, call Apple at
the telephone number listed in the Getting Started Guide.
(viii) Apple will protect your information in accordance with Apple Customer Privacy Policy
available at URL www.apple.com/legal/warranty/privacy. If you wish to have access to the
information that Apple holds concerning you or if you want to make changes, access URL
www.apple.com/contact/myinfo to update your personal contact preferences or you may
contact Apple s European data controller at [email protected].
(ix) The terms of the Plan, including the original sales receipt of the Plan and the Plan Confirmation,
prevail over any conflicting, additional, or other terms of any purchase order or other document,
and constitute your and Apple’s entire understanding with respect to the Plan.