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Diagnostic test, Executing the diagnostic test program – Toshiba Satellite 2650 User Manual

Page 153

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User's Manual

Troubleshooting 10-17

Version

8

Last Saved on 19/09/99 14:08

Satellite 2610/2650 User's Manual – 10CHAP.DOC – ENGLISH – Printed on 19/09/99 as 10_261UK

Diagnostic test

The diagnostic test program checks system components to help you
determine the cause of the computer’s problem.

Executing the diagnostic test program

To start the diagnostics, follow these steps:

1. Check all cables for loose connections.

2. Select

Restart (the computer) in MS-DOS mode?

from the

Shut

Down

window.

3. Be sure the computer is not in virtual 86 mode. The test will not run

in that mode. If you try to run the test in virtual 86 mode, the
following message will be displayed:

Cannot execute in a virtual 8086 mode.

If the preceding message is displayed, remove memory managers
from your config.sys file. See your MS-DOS documentation for
information on the config.sys file.

4. Go to drive C and at the DOS prompt

C:\>

, type

TDIAGS

. MS-DOS

loads the diagnostic test and displays the following screen:

TOSHIBA personal computer xxxx DIAGNOSTICS

version x.xx (c) copyright TOSHIBA Corp. 19xx

Test the DIAGNOSTICS (Y/N)

5. To execute the program type

Y

; to exit, type

N

.