Toshiba Satellite 2650 - Manual (Page 147)

User's Manual Troubleshooting 10-11
Version
8
Last Saved on 19/09/99 14:08
Satellite 2610/2650 User's Manual – 10CHAP.DOC – ENGLISH – Printed on 19/09/99 as 10_261UK
Diskette drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
Some programs run
correctly, but others
do not The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
You cannot access the
diskette drive Try another disk. If you can access this disk, the
original disk (not the disk drive) is probably
causing the problem.
Run the diagnostic test program TDIAGS .
If problems persist, contact your dealer.
Printer
Refer also to the Parallel printer section in Chapter 9, Optional devices,
and to the troubleshooting and other relevant sections in your printer
and software documentation.
Problem Procedure
Printer does not
turn on. Check that the printer is connected to an electric
outlet. Make sure the outlet is supplying power
by plugging in an appliance.
Computer/printer do
not communicate Make sure the printer is turned on and is online
(ready to use).
Inspect the cable connecting the printer to the
computer for damage. Make sure it is securely
connected.
A parallel printer connects to the parallel port
and a serial printer to the serial port. Make sure
the ports are configured correctly.
Make sure your software is configured to
recognise the printer. Check your printer and
software documentation.
Printer error Run the diagnostic test TDIAGS .
Check your printer documentation.
If problems persist, contact your dealer.