Toshiba Satellite 2650 - Manual (Page 145)

User's Manual Troubleshooting 10-9
Version
8
Last Saved on 19/09/99 14:08
Satellite 2610/2650 User's Manual – 10CHAP.DOC – ENGLISH – Printed on 19/09/99 as 10_261UK
CD-ROM drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
You cannot access a
CD in the drive Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD. Make sure there in
no obstruction. Remove any foreign object.
Check whether the CD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the Disk care section in Chapter 4,
Operating Basics, for details on cleaning.
Some CDs run
correctly, but others
do not The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the CD’s documentation.
Check the type of CD you are using. The drive
supports audio CDs, CD-ROM, photo CDs, Video
CD, CD-I, CD-R, CD-Rewritable and CD extra.
If problems persist, contact your dealer.