Konica Minolta BIZHUB 223 User Manual
Page 205
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bizhub 423/363/283/223
9-9
9.2
Troubleshooting table
9
[The toner needs to be replaced.
Follow the instructions to re-
place the toner bottle and close
the supply door.]
Toner is depleted.
Replace the Toner Bottle follow-
ing the guidance contained in
your maintenance agreement.
[No more staples. Replace the
staple cartridge, or cancel sta-
pling.]
The staples have run out.
Replace the Staple Cartridge.
[Misfeed detected. Remove pa-
per according to the instruc-
tions.]
Since a paper jam occurred, the
machine is unable to make cop-
ies.
Clear the jammed paper.
[Empty the hole-punch scrap
box. To continue the job, cancel
punching.]
(1) The hole-punch scrap box is
full.
(2) The Punch Scrap Box is not
installed.
(1) Throw punch scraps away
from the Punch Scrap Box.
Install the Punch Scrap Box.
[Reset the following number of
originals.]
After clearing a paper jam, it is
necessary to reload certain pag-
es of the original that have al-
ready been fed through the ADF.
Load the indicated original pages
into the ADF.
[An internal error occurred.
Open and then close the top
right door to remedy a problem.
If the trouble code appears
again, contact your Service
Rep.]
The machine malfunctioned and
is unable to make copies.
Take a remedy according to the
message displayed in the
screen. If the problem is not re-
solved or released, inform your
service representative of the
malfunction code displayed in
the screen.
[An internal error occurred. Turn
the main switch OFF and ON. If
the trouble code appears again,
contact your Service Rep.]
[Malfunction detected. Please
call your Service Representa-
tive.]
The machine malfunctioned and
is unable to make copies.
Inform your service representa-
tive of the code displayed in the
screen.
[Clean the original glass on the
left with the glass cleaner. Con-
tinuing using the machine in this
condition may cause lines to ap-
pear in the output.]
The Slit Scan Glass is dirty.
Clean the Slit Scan Glass with a
dry cloth.
[Now Downloading Program
Data from the Firmware server.]
(1) CS Remote Care was acti-
vated by your service represent-
ative.
(2) Internet ISW is being down-
loaded.
Do not turn off the Sub Power
Switch while this message is
displayed.
After turning off the Sub Power
Switch, turn off the Main Power
Switch, and then contact your
service representative.
[Authentication information en-
tered is invalid, due to failed ac-
cess attempts. Contact your
administrator.]
The authentication information
has become invalid since the au-
thentication attempts have failed
the specified number of times.
Contact the administrator of the
machine.
[Due to failed access attempts,
the current administrator pass-
word is invalid.]
The administrator password has
become invalid since the authen-
tication attempts have failed the
specified number of times.
Turn the machine off, then on
again.
Turn off the Main Power Switch,
and then wait at least 10 sec-
onds before turning it on again.
[The job log has reached the
maximum allowed. Contact the
administrator.]
The write area of the job log has
reached the maximum allowed.
Obtain the job log using Page-
Scope Web Connection.
[No Animation Guide data avail-
able. Contact your administra-
tor.]
Animation guide data is not in-
stalled.
For details on installing anima-
tion guide data, contact your
service representative.
Message
Cause
Remedy