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2 troubleshooting table, Simple troubleshooting, Troubleshooting table -4 simple troubleshooting -4 – Konica Minolta BIZHUB 223 User Manual

Page 200

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bizhub 423/363/283/223

9-4

9.2

Troubleshooting table

9

9.2

Troubleshooting table

Simple troubleshooting

The following explains simple troubleshooting procedures. If the problem is not corrected after the described
operation is performed, contact your service representative.

Description of problem

Check points

Remedy

The machine does not start up
when the Main Power Switch is
turned on

Is power being supplied from the
electrical outlet?

Correctly insert the power supply
plug into the electrical outlet.

Has the Sub Power Switch been
turned on?

Turn on the Sub Power Switch.

Copying does not start

Is the Top Right Door of the ma-
chine open?

Securely close the Top Right
Door
of the machine.

Is there any paper that matches
the original?

Load paper of the appropriate
size into the paper tray.

The image is light.

Is the copy density set to [Light]?

Press [Dark] in the Density
screen to copy at the desired
copy density. (p. 5-18)

Is the paper damp?

Replace with new paper. (p. 8-3)

The image is dark.

Is the copy density set to [Dark]?

Press [Light] in the Density
screen to copy at the desired
copy density. (p. 5-18)

Was the original not pressed
close enough against the Origi-
nal Glass
?

Position the original so that it is
pressed closely against the
Original Glass. (p. 3-5)

The image is partially obscured
or blurry.

Is the paper damp?

Replace with new paper. (p. 8-3)

Was the original not pressed
close enough against the Origi-
nal Glass
?

Position the original so that it is
pressed closely against the
Original Glass. (p. 3-5)

There are dark specks or spots
throughout the printed output
There are streaks in the printed
output

Is the Original Glass dirty?

Wipe the Original Glass with a
soft, dry cloth. (p. 8-11)

Is the Slit Scan Glass dirty?

Clean the Slit Scan Glass with a
dry cloth. (p. 8-11)

Is the Original Pad dirty?

Clean the Original Pad with a
soft cloth dampened with a mild
detergent. (p. 8-12)

Was the original printed on highly
translucent material, such as dia-
zo photosensitive paper or OHP
transparencies?

Place a blank sheet of paper on
top of the original. (p. 3-5)

Is a 2-sided original being cop-
ied?

If a thin 2-sided original is being
copied, the print on the back side
may be reproduced on the front
side of the copy. In the Back-
ground Removal screen, select a
lighter background density.
(p. 5-18)

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