Getting help on the web – Kodak ESP Office 6150 User Manual

Page 74

Troubleshooting

www.kodak.com/go/aiosupport

Getting help on the Web

For more troubleshooting information:

Error messages or
other problems you
cannot resolve

If you need to contact Kodak (see

have the following information available:

• Kodak Service Number (located inside the printer when you

open the printer access door)

• Printer model number (located on the control panel)

• Computer model, operating system, and version of Home

Center Software

• Exact wording of any error message(s)

Problem

Possible Solutions

Get help with wireless networking.

Use our Step-by-Step Solutions and
Repair tool to troubleshoot common
problems.

Search our knowledge base of FAQs
(Frequently Asked Questions).

Download the latest firmware and
software for optimal printer
performance.

See the recommended system
requirements.

Get help with problems you cannot
resolve.

Contact Kodak at

www.kodak.com/go/contact

and have the following information available:

– Kodak Service Number (located inside the

printer when you open the printer access
door)

– Printer model number (located on the

control panel)

– Computer model, operating system, and

version of Home Center Software