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Forwarding calls, Forward, 2 forwarding calls – Avaya M7310 User Manual

Page 54: Default short codes

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M7310 Telephone User Guide

Page 54

- Issue 02a (03 October 2011)

IP Office

10.2 Forwarding Calls

Forwarding is used to redirect calls to another extension or an external number. The system supports 3 different types of
forward.

·

Forward Unconditional

This forward is used immediately when it is switched on.

·

Forward on No Answer

This forward is used when a call alerts at your extension for too long without being answered. The normal default is
15 seconds.

·

Forward on Busy

This forward is used when you have no call appearances buttons available to on which to receive calls.

Default Short Codes

Short codes

are numbers that you can dial from any types of phone on the telephone system. The following are default

short codes that may be available on your system.

· Cancel All Forwarding: *00

Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and
do not disturb.

· Set the Forward Unconditional Destination: *07*N#

Set the destination number (N) for forward unconditional when it is switched on.

· Switch Forward Unconditional On: *01

Switch on forward unconditional. A destination must have been set.

· Switch Forward Unconditional Off: *02

· Include Group Calls in Forward Unconditional: *50

· Exclude Group Calls from Forward Unconditional: *51

· Set the Forward On Busy/No Answer Destination: *57*N#

Set the destination number (N) for forward on busy and forward on no answer. If no number has been set, those
functions will use the forward unconditional number if set.

· Switch Forward On Busy On: *03

· Switch Forward On Busy Off: *04

· Switch Forward on No Answer On: *05

· Switch Forward on No Answer Off: *06

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