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Answering calls, Divert a call to voicemail, Ignore an incoming call – Avaya M7310 User Manual

Page 22: 1 divert a call to voicemail, 2 ignore an incoming call, 3 do not disturb, 4 twinning, 3 answering a page call

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M7310 Telephone User Guide

Page 22

- Issue 02a (03 October 2011)

IP Office

3. Answering Calls

While you still have a call appearance button available you can receive incoming calls. The button icon on the call
appearance button will show a slow flashing

icon.

To Answer a Call when Idle

1. If your phone is idle or you only have parked or held calls, you can answer calls in a number of ways:

· Pickup the handset.

· To answer handsfree, press the call appearance button or the Handsfree button.

2. The button icon changes to a steady icon to show it is the call to which you are connected.

To Answer Another Call

If you already have a call in progress, you can still answer another call. Pressing the alerting call appearance button will
automatically put the current call on hold and answer the waiting call.

Switching Between Calls

You can switch between calls by pressing the call appearance button of the call to which you want to talk. The button icons
will show which call you are currently talking to.

· A slow flashing

icon indicates a call waiting to be answered.

· A steady icon

indicates the currently connected call.

· A fast flashing

icon indicates a held call.

3.1 Divert a Call to Voicemail

You can redirect a call to voicemail without answering the call. This only applies for call to you, not calls to a group of
which you are a member.

1. Press the To VM soft key or if your phone is idle press the

Release button.The call is redirected to voicemail.

3.2 Ignore an Incoming Call

You can quiet the ringer of a currently alerting call. The call will continue alerting visually but with no audible ring. You can
assign one of your phones programmable buttons as a

Ringer Off

button to turn the ringer on or off for all calls.

1. Press the Ignore soft key.

2. The call will continue alerting but with no audible ring.

3.3 Answering a Page Call

You can be paged if you have no call in progress or only held and or parked calls. After a single tone, the page is heard
through the phone's speaker. If you are currently on a call or set to do not disturb your phone is not paged.

To answer the page call, press the Answer soft key. The page call is turned into a normal call between just you and the
pager.

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