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Call pickup, 4 call pickup – Avaya M7310 User Manual

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M7310 Telephone User Guide

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- Issue 02a (03 October 2011)

IP Office

Answering Calls: Answering a Page Call

3.4 Call Pickup

Pickup is used to answer a call ringing elsewhere on the phone system. There are a number of pickup options:

· Answer any ringing call on the telephone system.

· Answer a call ringing a particular user.

· Answer a call ringing a particular group.

· Answer a call, not necessarily a group call, ringing the members of a group.

Direct Call Pickup

Answer a call ringing the user or group extension number specified.

1. Press Feature 76.

2. Dial the extension or group number.

Group Call Pickup

You can answer a call ringing any group of which the you are a member even if the call is not currently alerting on your
phone. You can use this function even when your group membership is set to disabled.

1. Press Feature 75.

Default Short Codes

Short codes

are numbers that you can dial from any types of phone on the telephone system. The following are default

short codes that may be available on your system.

· Pickup Any Call: *30

Answer a call ringing on the telephone system.

· Pickup a Group Call: *31

Answer a call ringing a group of which you are a member. You can use this function even if your group membership
is set to disabled.

· Pickup a Users Call: *32*N#

Pickup a call ringing a user's extension number (N).

· Pickup a Group Members Call: *53*N#

Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call.

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