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Avaya M7310 User Manual

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M7310 Telephone User Guide

Page 3

- Issue 02a (03 October 2011)

IP Office

Contents

Contents

Telephone Overview

1.

..................................................................... 7

1.1 M7310 Telephone

..................................................................... 7

1.2 Which Telephone System?

..................................................................... 8

1.3 Button Functions

..................................................................... 9

1.4 Feature Codes

..................................................................... 11

1.5 Short Codes

..................................................................... 13

1.6 Status Letters

..................................................................... 13

1.7 Tones

..................................................................... 14

1.8 Key Lettering

..................................................................... 14

1.9 What's My Extension Number?

..................................................................... 14

1.10 Notes

Making Calls

2.

..................................................................... 16

2.1 Setting a Callback

..................................................................... 16

2.2 Redial the Previous Number

..................................................................... 17

2.3 Making a Page Call

..................................................................... 17

2.4 Direct Voice Calls

..................................................................... 17

2.5 Making a Priority Call

..................................................................... 18

2.6 Pre-Dialing (Enbloc)

..................................................................... 19

2.7 Using Speed Dials

..................................................................... 20

2.8 Account Codes

..................................................................... 20

2.9 Calling from the Contacts List

..................................................................... 20

2.10 Calling from the Call Log

Answering Calls

3.

..................................................................... 22

3.1 Divert a Call to Voicemail

..................................................................... 22

3.2 Ignore an Incoming Call

..................................................................... 22

3.3 Answering a Page Call

..................................................................... 23

3.4 Call Pickup

Call Controls

4.

..................................................................... 26

4.1 Adjust the Call Volume

..................................................................... 26

4.2 Muting a Call

..................................................................... 26

4.3 Switching Between Calls

..................................................................... 27

4.4 Transferring Calls

..................................................................... 27

4.5 Transferring a Held Call

..................................................................... 27

4.6 Handsfree Speaker Operation

..................................................................... 28

4.7 Headset Operation

..................................................................... 28

4.8 Group Listen

..................................................................... 28

4.9 Ending Calls

..................................................................... 29

4.10 Groups

..................................................................... 30

4.11 Holding and Parking Calls

............................................................................ 30

4.11.1 Parking Calls

............................................................................ 31

4.11.2 Holding Calls

Conference Calls

5.

..................................................................... 34

5.1 Starting a Conference

..................................................................... 34

5.2 Adding a Call to a Conference

..................................................................... 35

5.3 Viewing Conference Details

..................................................................... 35

5.4 Dropping Parties

..................................................................... 35

5.5 Holding a Conference Call

..................................................................... 35

5.6 Transferring Calls Using Conference

Directory

6.

..................................................................... 38

6.1 Viewing Contacts Details

..................................................................... 39

6.2 Make a Call from the Directory

..................................................................... 39

6.3 Using the Directory for Other Functions

..................................................................... 40

6.4 Adding a New Contact

..................................................................... 40

6.5 Add a Contact from the Call Log

Call Log

7.

..................................................................... 42

7.1 Accessing the Call Log

..................................................................... 43

7.2 Viewing Call Details

..................................................................... 44

7.3 Making a Call

..................................................................... 44

7.4 Deleting a Record

..................................................................... 44

7.5 Deleting All Records

..................................................................... 44

7.6 Adding a Record to Your Contacts

Voicemail

8.

..................................................................... 46

8.1 Message Waiting Indication

..................................................................... 46

8.2 Checking Messages

..................................................................... 46

8.3 Send a Call to Voicemail

Logging In/Out

9.

..................................................................... 49

9.1 Logging In on a Phone Already in Use

..................................................................... 49

9.2 Logging In on a Logged Out Phone

..................................................................... 49

9.3 Logout

Redirecting Calls

10.

..................................................................... 53

10.1 Follow Me

..................................................................... 54

10.2 Forwarding Calls

............................................................................ 55

10.2.1 Forward Unconditional

............................................................................ 56

10.2.2 Forward on Busy

............................................................................ 57

10.2.3 Forward on No Answer

..................................................................... 58

10.3 Do Not Disturb

..................................................................... 59

10.4 Twinning

Phone Settings

11.

..................................................................... 62

11.1 Contrast

..................................................................... 62

11.2 Ringer Sound

..................................................................... 62

11.3 Ringer Volume

..................................................................... 62

11.4 Enbloc Pre-Dialing

Button Programming

12.

..................................................................... 64

12.1 Button Inspection

..................................................................... 65

12.2 Default Buttons

..................................................................... 65

12.3 Erasing a Button

..................................................................... 66

12.4 Auto Dial Button

..................................................................... 66

12.5 Internal Auto Dial (User Button)

..................................................................... 67

12.6 Function Button

..................................................................... 67

12.7 Feature Button

..................................................................... 68

12.8 Button Functions

............................................................................ 68

12.8.1 Account Code

............................................................................ 68

12.8.2 Automatic Intercom

............................................................................ 68

12.8.3 Call Forwarding All

............................................................................ 68

12.8.4 Call Log

............................................................................ 68

12.8.5 Call Park

............................................................................ 68

12.8.6 Conference

............................................................................ 68

12.8.7 Contrast

............................................................................ 69

12.8.8 Direct Pickup

............................................................................ 69

12.8.9 Directory

............................................................................ 69

12.8.10 Do Not Disturb

............................................................................ 69

12.8.11 Flash Hook

............................................................................ 69

12.8.12 Forward on Busy

............................................................................ 69

12.8.13 Forward on No Answer