Auerswald 2500 - Manual (Page 149)

Use of the Telephone and PBX System
Hotel Functions for Reception and Room Telephones
149
Hotel Functions for Reception and Room Telephones
36
The hotel function enables the comfortable room and call data management if the PBX is
used in a hotel. The scope of functions can be divided into three main areas.
Hotel Reception Telephone: 37 The hotel reception telephone enables various control and
information functions via display and LEDs on the Xtension module. An additional PC is not
necessary at the reception in many cases. The guests’ Check in and Check out are directly
controlled with the menu of the telephone. There are various functions available for the
affected room in different phases.
Hotel Room Telephones: The PBX has many functions not making sense or being harmful
if used from a hotel room telephone. This is the reason for blocking programming functions
(like e.g. Do-not-disturb, Call forwarding) exchange functions and special exchange line
access types. This way, the guest can only make outbound calls and accept calls and con-
figure the personal wake-up time. In addition to this it is possible for the room service to con-
figure the room status (clean, uncleaned, blocked) by entering a digit sequence.
Print-out Function: 38 This function enables the output of the accrued telephone charges as
a guest invoice (or informational invoice) with a separate line for each call. This function is
controlled by the hotel reception telephone.
The configuration of the hotel functions is done with the configuration programme COMset.
The print template has to be edited there also. The configuration is described in the manual
of the PBX.
Configure and operate a Hotel Reception Telephone
The configuration of individual telephones as a hotel reception- or hotel room telephones are
done with the configuration programme of the PBX. After that there must be one programma-
ble function key configured for each hotel room telephone on the hotel reception telephone.
The hotel functions are opened on the reception telephone with the hotel room key config-
ured for the corresponding room (double click or with the shift key for the 2nd level). The
available functions are dependent on the status - checked in or out - of the room. These dif-
ferent options are described in the following.
36 Only when operated on the PBX systems COMpact 4406 DSL, COMpact 4410 USB, COMmander Ba-
sic, COMpact 5020 VoIP, COMmander Basic.2 and COMmander Business
37 When operated on the PBX systems COMpact 4410 USB and COMpact 4406 DSL a maximum of 1
reception telephone is possible, when operated on the PBX system COMmander Basic a maximum
of 4 reception telephones. When operated on the PBX systems COMmander Business and COM-
mander Basic.2 the number of the available hotel telephones (reception and room telephones) have
to be released in the Upgrade Centre. When operated on the PBX system COMpact 5020 VoIP the
hotel function has to be released once in the Upgrade Centre.
38 Recommended printers see manual of the PBX.
☞
Advice