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11 troubleshooting, Troubleshooting tools – HP Netserver L Server series User Manual

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11 Troubleshooting

Troubleshooting Tools

If you are having problems installing your HP NetServer, there are a number of
different tools available for troubleshooting. The following tools are available on
your HP NetServer Navigator CD-ROM:

HP NetServer Information Assistant: At the HP NetServer Navigator
Main Menu, select "Access Information Assistant" and follow the menus
to use the following tools:

◊◊

Troubleshooting Information

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Part Information

◊◊

List of Error Messages and Beep Error Messages

HP NetServer Utilities: At the HP NetServer Navigator Main Menu, select
"Access NetServer Utilities" to use the following utilities:

◊◊

HP Diagnostic Assistant Utility: An easy-to-use hardware diagnostic
for system verification, burn-in, and rapid troubleshooting. The
Diagnostic Assistant is also located on a flexible disk mounted inside
your HP NetServer cabinet in a plastic pouch.

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Diskette Library: Enables you to conveniently generate any flexible
diskette available on the HP NetServer Navigator CD-ROM. For
example, you can create the following diskettes: BIOS Update,
Configuration, NOS Drivers, HP NetServer Assistant, PowerWise
Assistant, Diagnostic Assistant and Remote Assistant Upgrade.

◊◊

Error Message Utility: Lets you view descriptions of errors that
occur during the Power-On Self Test (POST) and tells you how to
handle the errors.

◊◊

Event Log Report Utility: Describes server management events and
lets you review a list of errors and other system events.