HP Systems Insight Manager - Manual (Page 40)

Service Desk Service Pages
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Viewing Incidents in Service Pages
Modifying the Services Pages settings may be necessary to display the Incidents created automatically by
Systems Insight Manager.
1. Open the Administrator Console.
2. Navigate to Service Pages>Presentation>Incident.
3. Select Workgroup All Incidents and modify the Filter settings.
4. Select Workgroup Open Incidents and modify the Filter settings.
For example, click Filter, go to the More Choices tab, and uncheck the box for Part of the
Assigned Workgroup.
Figure 29 Service Pages Full Incident List