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Adding service pages tools menu entry – HP Systems Insight Manager User Manual

Page 39

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Service Desk Service Pages

39

Adding Service Pages Tools Menu Entry

Adding this tool definition will allow the user to launch to the OpenView Service Desk Service Pages from

within Systems Insight Manager.

1.

Copy the

servicedesk.xml

file to the Systems Insight Manager\tools directory.

2.

Open the

servicedesk.xml

file and replace SERVICEDESK:8080 with the name and port number

of the Service Pages server. Save the file.

3.

Open a command prompt and change to the Systems Insight Manager\tools directory.

4.

Run the command

mxtool –a –f servicedesk.xml

to add the new entries to the Tools Menu.

Figure 28

Tool Menu Additions to Systems Insight Manager