HP Systems Insight Manager User Manual
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Importing items as Service Desk configuration items from the HP SIM database
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warning: Attribute not defined: DB_DEVICEINFOEX_ASSETTAG on entity
InsightManager (id = 1)
warning: Attribute not defined: DB_DEVICEINFOEX_TOTALMEMORY on entity
InsightManager (id = 1)
warning: Attribute not defined: DB_DEVICEINFOEX_ROMVERSION on entity
InsightManager (id = 1)
Importing Different Types of Devices from Systems
Insight Manager
By default, the provided Insight Manager configuration file imports the data objects defined in the
following table. Several of these objects should have a Configuration Item category created before they
are imported into the Service Desk database. If a Configuration Item category is not created for these
devices, they are imported into the Server category by default.
Table 4
Product types that can be imported from Systems Insight Manager
Insightmanager.ini device
type values
CI Category Exists
CI Category must be created
‘Server’ X
‘Printer’ X
‘Workstation’ X
‘Switch’ X
‘Storage’ X
‘Desktop’
X (Business PC)
‘MgmtProc’
X
‘Enclosure’
X
‘Rack’
X
‘KVM’
X
‘UPS’
X
After these items are imported into the Service Desk database, they can be re-categorized as necessary.
For example, all switch devices are placed under the Switch CI category (including storage switches).
After the import, the storage switches can be moved to the Storage CI.
Importing Storage Essentials Devices from Systems
Insight Manager
Additional categories should be created in Service Desk before importing Storage Devices from HP
Systems Insight Manager.