HP Systems Insight Manager - Manual (Page 21)

Automatic incident creation from HP SIM events
21
Figure 11 Test Incident created by running the hpsimsde_test script.
Creating a custom command in HP SIM 5.0
The first step for automatic incident creation is configuring a custom command within Systems Insight
Manager. This custom command (
hpsimsde.exe
) is the program that will be executed when an event is
received. This program takes the trap environment variables set by Systems Insight Manager, formats the
values, and launches
sd_event.exe
with the appropriate parameters.
1. Copy
hpsimsde.exe
to the location of
sd_event.exe
, for example:
c:\progra~1\hewlet~1\openview\servic~1.5\event\bin\ on Microsoft® Windows® and
/opt/OV/sd/event/bin on HP-UX.
NOTE:
sd_event.exe
must be installed on the Systems Insight Manager server.
2. Browse to the HP Systems Insight Manager server and log in.
3. Click on Tools>Custom Commands>New Custom Command.
4. Enter the name for the new command, for example,
Service Desk Event
.