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Index – HP Systems Insight Manager User Manual

Page 111

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Index

111

Index

A

ACES_InsightManager.xml, 5, 7;

troubleshooting, 49

Action on Event, 32; creating, 25

C

CI. See Configuration Item category
cleared events query, 31
configuration, 5, 10
Configuration Item category, 17;

creating, 18

configurations, 6
creating: Action on Event, 25, 32;

custom command, 21; custom
command in HP SIM 5.0, 30;
custom tool, 24; custom tool in
HP SIM 5.1, 30; Data Source
Name (DSN), 11; import
mapping, 13; query for cleared
events, 31; shortcuts, 33; smart
actions, 34; template, 9; XML file,
15

custom command, 30; creating, 21;

SIM 5.0, 21

custom tool, 30; creating, 24; SIM

5.1, 24

D

Data Source Name, 11; creating,

11; Oracle, 11; PostgreSQL, 11

DSN. See Data Source Name

E

events: forwarding, 25
external event import mapping, 27;

new fields, 27

H

HP OpenView Service Desk:

overview, 5

HP SIM: data exchange, 43;

launching from Service Desk, 33;
OpenView Web Console, 46;

Service Desk Web Interface, 38;
smart actions, 34

HP SIM 5.0, 30
HP SIM 5.1, 30
hpsimexchange.bat, 43
hpsim-oracle.ini, 5, 10
hpsim-pgsql.ini, 5
hpsimsde text.bat, 6
hpsimsde.exe, 6, 19, 21, 30;

troubleshooting, 49

hpsimsde_test.bat, 19
hpsim-sql.ini, 5, 10

I

import: XML, 7
import mapping: creating, 13
importing: data objects, 17;

warnings, 16; XML file, 15

Insight Manager Data PostgreSQL

Exchange file, 90

Insight Manager Oracle Data

Exchange file, 70

Insight Manager SQL Data

Exchange file, 50

insightmanager.ini, 16
insightmanager.xml, 6
installing: configuration file, 10

O

OpenView Web Console, 46, 47;

tools menu, 46

Oracle: Data Source Name, 11
overview, 5
ovwebconsole.xml, 6, 46, 109

P

PostgreSQL: Data Source Name,

11

Q

query for cleared events, 31

S

sd_event.exe, 19, 21;

troubleshooting, 49

sd_event.ini, 19
sd_exchange.bat, 43
Service Event program: installing,

19; testing, 19

Service Pages, 38; adding tool

definition, 39; viewing incidents,
40

servicedesk.xml, 5, 39, 108
shortcuts, 33
SIM 5.0, 21
SIM 5.1, 24
smart actions, 34; creating, 34;

defining, 34; HP Integrated
Lights-Out, 36; HP SIM, 35;
System Management
Homepage, 34

Storage Essentials events, 28
Storage Essentials Incidents, 28
Systems Insight Manager: template,

9

T

template, 9
troubleshooting:

ACES_InsightManager.xml, 49;
sd_event.exe, 49; task results,
49

W

warnings, 16

X

XML file: creating, 15; importing, 15