HP Systems Insight Manager - Manual (Page 28)

Automatic incident creation from HP SIM events
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Creating Incidents from Storage Essentials Events
Incidents in Service Desk can be generated automatically for Storage Essentials events using the
procedures described in the previous sections. A custom command is created, and then an action on
event is created that forwards the selected storage events. See “Creating a custom command in HP SIM
5.0” on page 21.
Figure 19 Storage Essentials Incidents created from HP SIM