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6 using hp oneview virtual connect management pack, 7 hp oneview event manager service, 8 troubleshooting – HP OneView for Microsoft System Center User Manual

Page 4: 9 support and other resources

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Discovering HP OneView Enclosures.........................................................................................31

Discovery rules..................................................................................................................31
Adding HP OneView Enclosures...........................................................................................31

Tasks....................................................................................................................................31

Security settings.................................................................................................................31
HP OneView Web Console.................................................................................................32
HP Onboard Administrator..................................................................................................32

Monitors................................................................................................................................32
Event rules.............................................................................................................................33

6 Using HP OneView Virtual Connect Management Pack..................................35

Classes.................................................................................................................................35
Views....................................................................................................................................39

HP Networks views............................................................................................................39

Ethernet Network State..................................................................................................40
FC Network State..........................................................................................................40

HP Enclosure ServerProfiles views.........................................................................................41
HP Virtual Connect views....................................................................................................41

Active Alerts view..........................................................................................................42
Group Diagram view.....................................................................................................43
Interconnect State view...................................................................................................44
Uplink Port State view....................................................................................................44

Discovering HP OneView Virtual Connect modules......................................................................45
Tasks....................................................................................................................................45

Predefined tasks.................................................................................................................45
Security settings.................................................................................................................45

Monitors................................................................................................................................46

State monitors...................................................................................................................46
Propagation monitors.........................................................................................................46

Event rules.............................................................................................................................47

7 HP OneView Event Manager Service...........................................................48

HP OneView Event Manager Service NT events..........................................................................48
Using Windows PowerShell......................................................................................................49

8 Troubleshooting........................................................................................50

Administrative issues...............................................................................................................50

Operations Manager is not discovering HP OneView appliances.............................................50
Operations Manager is not discovering HP OneView Appliance/Enclosure/Virtual Connect........50

Operational and usage issues..................................................................................................51

Active Alert view displays only one alert when there are multiple device state changes................51
HP OneView appliance discovery will fail via HP OneView Configuration Dashboard using the
appliance hostname on Windows Server 2008 R2................................................................51
All discovered managed devices and their subcomponents may disappear during a discovery
cycle................................................................................................................................52
Uninstall may retain files and folders when the HP OneView Management Pack is installed in a
custom path......................................................................................................................52

Scalability guidelines for the HP OneView Management Pack.......................................................52

9 Support and other resources......................................................................53

Information to collect before contacting HP.................................................................................53
How to contact HP..................................................................................................................53
Registering for software technical support and update service.......................................................53

How to use your software technical support and update service...............................................53
Warranty information.........................................................................................................54

HP authorized resellers............................................................................................................54
Related information.................................................................................................................54

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