HP Color LaserJet CP3505 Printer series User Manual

Page 188

Text mode
Original mode

When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected.

Cause

Solution

Hardware troubleshooting

●

Check that the printer is turned on.

●

Verify that the USB cable is connected correctly.

●

Check that you are using the appropriate high-speed USB cable.

●

Ensure that you do not have too many USB devices drawing
power from the chain. Disconnect all of the devices from the
chain, and connect the cable directly to the USB port on the host
computer.

●

Check to see if more than two nonpowered USB hubs are
connected in a row on the chain. Disconnect all of the devices
from the chain and connect the cable directly to the USB port on
the host computer.

NOTE:

The iMac keyboard is a nonpowered USB hub.

176 Chapter 11 Problem solve

ENWW