File messages – HP Photosmart C6280 All-in-One Printer User Manual
Page 153
Solution: Push the output tray all the way down.
Two-sided printing accessory is missing
Cause: The Two-sided printing accessory is not installed or it is installed incorrectly.
Solution: Firmly insert the Two-sided printing accessory into the back of the device
until both sides snap into place.
NOTE:
Do not press the buttons on either side of the accessory when installing
it. Use the buttons only when removing the accessory from the device.
File messages
The following is a list of file-related error messages:
•
Error reading or writing the file
•
Unreadable files. NN files could not be read
•
•
•
•
•
Supported file types for the HP All-in-One
•
Error reading or writing the file
Cause: The HP All-in-One software could not open or save the file.
Solution: Check to see if you typed the correct folder and file name.
Unreadable files. NN files could not be read
Cause: Some of the files on the inserted memory card are damaged.
Solution: Reinsert the memory card in the HP All-in-One or try transferring the files
to your computer using a memory card reader or a USB cable. If you already
transferred the files to your computer, try printing those files by using the
HP Photosmart Software. The copies might not be damaged. If these solutions do
not work, retake the photos with your digital camera as a last resort.
Photos not found
Cause: Some of the files on the inserted memory card are damaged.
Solution: Reinsert the memory card in the HP All-in-One or try transferring the files
to your computer using a memory card reader or a USB cable. If you already
transferred the files to your computer, try printing those files by using the
Chapter 14
152
Troubleshooting
T
roub
les
hoot
ing