HP Integrated Lights-Out - Manual (Page 210)

Troubleshooting iLO 2 210
• Scripting with CPQLOCFG—Download CPQLOCFG component to get the network-based scripting
utility, CPQLOCFG. CPQLOCFG allows you to use RIBCL scripts that perform firmware updates, iLO
2 configuration, and iLO 2 operations in bulk, securely over the network. Linux users should consider
reviewing the HP Lights-Out XML PERL scripting samples for Linux.
• Scripting with HPONCFG—Download the HPONCFG component to get the host-based scripting
utility, HPONCFG. This utility enables you to use RIBCL scripts that perform firmware updates, and
LOM processor configuration and operations in bulk, from Administrator or root account access on
supported host operating systems.
• HP Directories Support for Management Processors—Download the component to get the directory
support components. One of the components, the HPLOMIG, can be used to discover iLO, iLO 2,
RILOE, and RILOE II processors and update their firmware. You do not have to use directory
integration to take advantage of this functionality.
Diagnostic steps
Before attempting a flash recovery of the firmware, use the following diagnostic steps to verify that flash
recovery is needed:
1. Attempt to connect to iLO 2 through the Web browser. If you are unable to connect, then there is a
communication problem.
2. Attempt to ping iLO 2. If you are successful, then the network is working.
iLO 2 network flash recovery
The iLO 2 network flash recovery payload enables you to recover from a failed firmware upgrade. The
flash recovery payload uses FTP, which can only be used when the flash recovery payload is active, to
transfer the firmware image to iLO 2. The flash recovery payload should only be used if:
• Previous firmware upgrade attempts have failed
• You are unable to connect to the Web browser
If the iLO 2 firmware image is damaged, missing, or otherwise corrupted, then the iLO 2 flash recovery
process is used to re-flash iLO 2. The flash recovery process is for the sole purpose of getting the system
re-flashed. No other processes can be run until the recovery process is complete.
Recovering from a bad iLO 2 flash image using network flash
recovery
Perform the following steps to recover from a bad iLO 2 flash using network flash recovery:
1. Open an FTP session to the IP address or DNS name of iLO 2.
2. Log in to iLO 2 using the fixed username flash and the password recovery.
The username and password are case-sensitive.
3. At the FTP prompt, enter the put command and the filename of the firmware image.
The following is an example of the entries used for the flash recovery process:
ftp 192.168.177.142
login: flash