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Diagnostics menu, Service menu, Diagnostics menu service menu – HP LaserJet 2300 Printer series User Manual

Page 163

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Diagnostics menu 161

Diagnostics menu

Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality
issues.

The following table lists the settings and possible values. In the Values column, the default value
for each setting is the one with an asterisk (*) next to it.

Service menu

The Service menu is locked and requires a PIN for access. This menu is intended for use by
authorized service personnel.

Item

Values

Explanation

PRINT EVENT LOG

There is no value
to select.

Press

(

S

ELECT

button) to generate a list of the

50 most recent entries in the event log. The printed event
log shows error number, page count, error code, and
description or personality.

SHOW EVENT LOG

There is no value
to select.

Press

(

S

ELECT

button) to scroll through the contents

of the event log at the printer control panel and shows the
50 most recent events. Use

(

U

P

button) or

(

D

OWN

button) to scroll through the event log contents.

PAPER PATH TEST

There is no value
to select.

Generates a test page that is useful for testing the
paper-handling features of the printer.

PRINT TEST PAGE

There is no value
to select.

Press

(

S

ELECT

button) to start the paper path test

using the source (tray), destination (output bin), duplex,
and number of copies settings that you set in the other
items on the Paper Path Test menu. Set the other items
before choosing

PRINT TEST PAGE

.

SOURCE

ALL TRAYS
TRAY 1

*

TRAY 2

TRAY 3

Select the tray whose paper path you want to test. You can
select any tray that is installed. Select

ALL TRAYS

to test all

tray paper paths. (Paper must be loaded in the selected
trays.)

DUPLEX

*OFF
ON

Determine whether or not the paper goes through the
duplexer during the paper path test. The menu item
appears only if the printer includes a built-in duplexer
(HP LaserJet 2300d printer, HP LaserJet 2300dn printer,
and HP LaserJet 2300dtn printer).

COPIES

*1
10
50
100
500

Set how many sheets of paper are used from each tray
during the paper path test. If you are testing the optional
stapler stacker (

DESTINATION

item), select

10

or higher.

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