Enww solve fax problems 149 – HP Color LaserJet CM2320 Multifunction Printer series User Manual
Page 161
Control panel message
Description
Recommended action
Fax storage is full. Unable to answer call
Memory is full
Print out the private receive faxes or delayed
faxes. Clear the product memory.
Invalid entry
Invalid data or response.
Correct the entry.
No Dial Tone
The product could not detect a dial tone.
Check for a dial tone on the phone line by
pressing
Start Fax
.
Perform a fax test to verify that the phone line
works and is plugged into the correct port
(see
Perform a fax test on page 152
).
If the error persists, contact HP. See
he
support flyer that came in the product box.
No document sent
The product did not scan any pages, or it did
not receive any pages from the computer to
transmit a fax.
Try sending the fax again.
No fax answer Redial pending
The receiving fax line did not answer. The
product attempts to redial after a few minutes.
Allow the product to retry sending the fax.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Perform a fax test to verify that the phone line
works and is plugged into the correct port
(see
Perform a fax test on page 152
).
If the error persists, contact HP. See
he
support flyer that came in the product box.
No fax answer. Canceled send
Attempts to redial a fax number failed, or the
“Redial-no answer” option was turned off.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check that the redial option is enabled.
Perform a fax test to verify that the phone line
works and is plugged into the correct port
(see
Perform a fax test on page 152
).
If the error persists, contact HP. See
he
support flyer that came in the product box.
No fax detected
The product answered the incoming call but
did not detect that a fax machine was calling.
Allow the product to retry receiving the fax.
Perform a fax test to verify that the phone line
works and is plugged into the correct port
(see
Perform a fax test on page 152
).
If the error persists, contact HP. See
he
support flyer that came in the product box.
Table 12-1
Alert and warning messages (continued)
ENWW
Solve fax problems 149