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Troubleshooting flowcharts, Start diagnosis flowchart – HP ProLiant ML110 G2 Server User Manual

Page 61

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Troubleshooting 61

Online/activity

LED (green)

Fault/UID LED

(amber/blue)

Interpretation

On, off, or flashing Steadily blue

The drive is operating normally, and it has been selected by a

management application.

On

Amber, flashing

regularly (1 Hz)

A predictive failure alert has been received for this drive.

Replace the drive as soon as possible.

On

Off

The drive is online, but it is not active currently.

Flashing regularly
(1 Hz)

Amber, flashing
regularly (1 Hz)

Do not remove the drive. Removing a drive may terminate the

current operation and cause data loss.
The drive is part of an array that is undergoing capacity expansion

or stripe migration, but a predictive failure alert has been received

for this drive. To minimize the risk of data loss, do not replace the
drive until the expansion or migration is complete.

Flashing regularly

(1 Hz)

Off

Do not remove the drive. Removing a drive may terminate the

current operation and cause data loss.

The drive is rebuilding, erasing, or it is part of an array that is
undergoing capacity expansion or stripe migration.

Flashing irregularly Amber, flashing

regularly (1 Hz)

The drive is active, but a predictive failure alert has been received

for this drive. Replace the drive as soon as possible.

Flashing irregularly Off

The drive is active, and it is operating normally.

Off

Steadily amber

A critical fault condition has been identified for this drive, and the
controller has placed it offline. Replace the drive as soon as

possible.

Off

Amber, flashing

regularly (1 Hz)

A predictive failure alert has been received for this drive. Replace

the drive as soon as possible.

Off

Off

The drive is offline, a spare, or not configured as part of an array.

Troubleshooting flowcharts

To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,

"Start diagnosis flowchart (on page

61

)," and follow the appropriate diagnostic path. If the other flowcharts

do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on

page

62

)." The General diagnosis flowchart is a generic troubleshooting process to be used when the

problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:

Start diagnosis flowchart (on page

61

)

General diagnosis flowchart (on page

62

)

Server power-on problems flowchart ("

Power-on problems flowchart

" on page

64

)

POST problems flowchart (on page

66

)

OS boot problems flowchart (on page

68

)

Server fault indications flowchart (on page

69

)

Start diagnosis flowchart

Use the following flowchart and table to start the diagnostic process.