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HP Insight Online Software User Manual
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HP Insight Online Software User Manual | 51 pages
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This manual is related to the following products:
Insight Remote Support Next Gen Software
Table of contents
Document Outline
Contents
Chapter 1: Overview
Chapter 2: Sign in and complete device registration
Complete direct connect device registration
Edit service information
Chapter 3: Manage your devices
The All devices view
Types of objects in the All devices view
Device groups
Solutions
Devices
Your default device group
Refresh devices
Manually added devices
Devices with expired contracts or warranties
Deleting devices
Create, maintain, and delete device groups
Roles and administrator types
Chapter 4: Reports and messages
Reports
Message log
Chapter 5: Service Credits
Overview
Administrator and member roles
My Service Credits
My services
My orders
Shop HP services
Chapter 6: HP Authorized Channel Partners
Overview
Types of HP Authorized Channel Partners
Enabling access to customer’s device information
The My Customers view
Service levels
Removing customer groups from the view
Chapter 7: Manage contracts and warranties
Derived contracts and warranties
Link contracts and warranties
Share contracts and warranties
Display your user name and email
Batch link tool
CSV file size and requirements
Upload status values
CSV file field values
Chapter 8: Support and other resources
Contacting HP
HP Authorized Channel Partners
Documentation feedback
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