HP Insight Online Software - Manual (Page 28)

Chapter 5: Service Credits
Overview
The Service Credits feature provides access to:
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Service Credits purchased on HP support agreements.
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The HP services exchanged for those credits.
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Additional HP services available for exchange of Service Credits.
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For authorized users, the ability to purchase HP services using a shopping cart.
To access Service Credits, you must have a proactive services support agreement in your HP Passport
profile.
From the Insight Online My IT Environment tab, select Service Credits from the main menu ( Select
Service Credits from the main menu ) to reach the Service Credits home page.
Figure 5.1 Select Service Credits from the main menu
The Service Credits home page provides a summary of your Service Credit information ( Service Credits
home ). Click on any of the section headings, or use the Actions drop-down menu ( Service Credits Actions
drop-down menu ) to see detailed information. You can print the displayed results from any page.
Page 28 of 51 HP Insight Online: User's Guide