HP e-PC c10s10 - Manual (Page 52)

5 e-Diagtools Basic System Test
Test Result: WARNING or FAILED
52 English
• For Business PCs and some Workstations:
If the
F11 - Emit Code button appears on the screen, you can press to emit
the audio error code signal for the error. This is useful if your Service Provider is
equipped with a Virtual Call Assistant, because you can emit the audio signal over the
phone so your Support Provider can analyze the audio signal to help solve your
problem.
Important Recommendation
Since e-Diagtools displays only one error at a time whereas the Support Ticket will list
all errors, it is recommended that:
1 You consult the Support Ticket to see the full list of errors. It may help you determine
the source of the error more easily.
2 After fixing the problem detected by the hardware diagnostics, run e-Diagtools again.