Important recommendation – HP e-PC c10s10 User Manual
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6 Advanced System Tests
Test Result: WARNING or FAILED
•
For Business PCs and some Workstations:
If the
F11 - Emit Code
button appears on the screen, you can press
to emit
the audio error code signal for the error. This is useful if your Service Provider is
equipped with the Virtual Call Assistant because you can emit the audio signal over
the phone so your Support Provider can analyze the audio signal to help solve your
problem.
Important Recommendation
Since e-Diagtools displays only one error at a time whereas the Support Ticket will list
all errors, it is recommended that:
1 You consult the Support Ticket to see the full list of errors. It may help you determine
the source of the error more easily.
2 After fixing the problem detected by the hardware diagnostics, run e-Diagtools again.