HP e-PC c10s10 - Manual (Page 46)

4 e-Diagtools Hardware Detection
If a Component is Not Detected
46 English
If a Component is Not Detected
If one of your computer’s hardware components does not appear in the hardware
detection screen:
• The component may not be working. Consult your computer’s documentation
(available on the HP support web site, described on page 6) for information about
troubleshooting for this component.
• The component is not an HP component.
• You are not using an up-to-date version of e-Diagtools. If this is the case, you can
download the latest version from the HP support web site (described on page 6).
• The keyboard and mouse are tested, even though they do not appear in the hardware
detection screen.
NOTE
e-Diagtools does not test components that have not been detected. However, we
recommend that you continue with the basic system test to verify that the underlying
components are functioning correctly.