E-diagtools for windows” commands, Support ticket – HP e-PC c10s10 User Manual
Page 70
8 e-Diagtools for Windows
“e-Diagtools for Windows” Commands
70
English
“e-Diagtools for Windows” Commands
This section describes the e-Diagtools for Windows commands available on the
Command Bar.
Support Ticket
The
Support Ticket
command opens a drop-down menu with options to view the latest
Support Ticket, send the Support Ticket to the service provider’s support address via
email, or to generate a new Support Ticket and update the stored Support Ticket data.
The
Comments
option permits a user to create or update text in dedicated comment fields,
which supplement the information provided by the Support Ticket. This can be useful
where notes or special explanations are required.
The Support ticket can also be printed or saved to a file.
The Icon Bar contains icons to view the Support Ticket (
View
), to add comments
(
Comments
) to save the Support Ticket to file (
Save As
) and to print out the Support
Ticket (
).