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E-diagtools online troubleshooting – HP e-PC c10s10 User Manual

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1 Pre-Boot Diagnostics and BIOS Errors

e-Diagtools Online Troubleshooting

e-Diagtools Online Troubleshooting

You can use the e-Diagtools web-based troubleshooting tools if your computer has:

Pre-boot diagnostic errors (beep errors)

BIOS EMU error messages (also called “configuration diagnostics”)

e-Diagtools hardware diagnostic errors (described on page 51 and page 60).

These web-based troubleshooting tools can provide valuable support information and
help you solve your problem.

The tools are available for HP e-pc, HP Brio, HP

Vectra, and HP Kayak computers.

You can access e-Diagtools online troubleshooting by connecting to your computer’s
support web site (refer to page 6 for web addresses).