HP e-PC c10s10 - Manual (Page 31)

31
3 Updating the BIOS and Sending the Support Ticket
Basic to Intermediate Users: Setting Up the e-Features
Basic to Intermediate Users: Setting Up the e-Features
For most users, follow the instructions in this section to easily set up the e-support
features.
The e-Diagtools LAN Configuration Agent automatically sets up most of the required
network parameters. For more information about the LAN Configuration Agent, refer to
page 37.
HP Notebook PCs If you have an HP Notebook computer, refer to chapter 8, “e-Diagtools for Windows“ for
all information about setting up and using e-features.
Before You Begin
Before you begin, your computer should have:
❒ An HP Utility Partition on the hard disk (or e-Diagtools on CD-ROM if you do not need
the use the e-Diagtools BIOS update feature).
❒ One of these supported operating systems:
• Microsoft Windows 95 OSR 2.0 or higher
• Microsoft Windows 98 and Windows 98 Second Edition
• Microsoft Windows NT 4.0 SP4 through 7
• Microsoft Windows 2000
• Microsoft Windows XP.
❒ One of these supported web browsers:
• Microsoft Internet Explorer 4.x and 5.x
• Netscape Communicator 4.5 or higher.
❒ One of these supported mail clients:
• Microsoft Outlook Express (Windows 98 or Windows 2000/IE5 version)
• Microsoft Outlook 97 and 98
• Microsoft Outlook 2000
• Netscape Messenger (in Netscape Communicator 4.x).
These requirements do not apply if you set up your computer using the advanced
configuration, as described in “Advanced Users: Setting Up the e-Features” on page 34.