HP LaserJet Pro 500 Color MFP M570 - Manual (Page 210)

Clean the pickup rollers and separation pad in the document feeder
If the product document feeder experiences paper-handling problems, such as jams or multiple-page feeds,
clean the document-feeder rollers and separation pad.
1. Open the document-feeder cover.
2. Use a moist, lint-free cloth to wipe both pickup
rollers and the separation pad to remove dirt.
CAUTION: Do not use abrasives, acetone,
benzene, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the product; these
can damage the product. Do not place liquids
directly on the glass or platen. They might seep
and damage the product.
3. Close the document-feeder cover.
Check the fit-to-page setting
If the product printed a fax job off the page, turn on the fit-to-page feature from the product control panel.
NOTE: Make sure that the default paper size setting matches the size of the paper in the tray.
196 Chapter 9 Solve problems ENWW