HP LaserJet Pro 500 Color MFP M570 - Manual (Page 141)

● Fax/Tel : The product answers incoming calls immediately. If it detects the fax tone, it processes the call
as a fax. If it does not detect the fax tone, it creates an audible ring to alert you to answer the incoming
voice call.
● Manual : The product never answers calls without intervention. You must start the fax-receiving process
yourself, either by touching the Start Fax button on the control panel or by picking up a telephone that
is connected to that line and dialing 1-2-3.
To set or change the answer mode, complete the following steps:
1. From the Home screen on the product control panel, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Basic Setup menu.
4. Scroll to and touch the Answer Mode button, and then touch the name of the option that you want to
use.
Block or unblock fax numbers
If you do not want to receive faxes from specific people or businesses, you can block as many as 30 fax
numbers by using the control panel. When you block a fax number and someone from that number sends you
a fax, the control-panel display indicates that the number is blocked, the fax does not print, and the fax is not
saved in memory. Faxes from blocked fax numbers appear in the fax activity log with a “discarded”
designation. You can unblock blocked fax numbers individually or all at one time.
NOTE: The sender of a blocked fax is not notified that the fax failed.
1. From the Home screen on the product control panel, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Receive Options button.
4. Touch the Block Junk Faxes button.
5. Touch the Add Number button.
6. Use the keypad to enter the fax number that you want to block, and then touch the OK button.
Set the number of rings-to-answer
When the answer mode is set to Automatic , the product rings-to-answer setting determines the number of
times the telephone rings before the product answers an incoming call.
If the product is connected to a line that receives both fax and voice calls (a shared line) and that also uses an
answering machine, you might need to adjust the rings-to-answer setting. The number of rings-to-answer
for the product must be greater than the rings-to-answer on the answering machine. This allows the
answering machine to answer the incoming call and record a message if it is a voice call. When the answering
machine answers the call, the product listens to the call and automatically answers it if it detects fax tones.
The default setting for rings-to-answer is five for the U.S. and Canada, and two for other countries/regions.
Use the following table to determine the number of rings-to-answer to use.
ENWW Configure receive fax settings 127