HP Matrix Operating Environment Software - Manual (Page 9)

Create Service request does not complete successfully after CMS crash recovery.................192
Deactivate physical server does not complete successfully after CMS crash recovery.............193
Activate/deactivate virtual server does not complete successfully after CMS crash recovery....193
Create/delete virtual server does not complete successfully after CMS crash recovery..........193
Add Disk request for an ESX virtual server does not complete successfully after CMS crash
recovery ...................................................................................................................193
Log files..........................................................................................................................194
How can I find out more details about an error?..............................................................194
vCenter server is not configured in Systems Insight Manager or becomes unavailable..........194
Corrective procedures...........................................................................................................194
Manually updating the chargeback database......................................................................194
Chargeback server is not running..................................................................................194
Troubleshooting communication failures..............................................................................195
Resources not displaying and increasing timeouts.................................................................195
Manual clean-up process (physical)....................................................................................195
Manual clean-up process (virtual).......................................................................................197
Configuring storage pool entries, FC zones, and disk array presentations................................197
Correcting a checksum error..............................................................................................200
Increasing VMware Service console memory and CPU shares................................................202
8 Support and other resources....................................................................205
Information to collect before contacting HP...............................................................................205
How to contact HP................................................................................................................205
Registering for software technical support and update service.....................................................205
How to use your software technical support and update service.............................................205
Warranty information.......................................................................................................206
HP authorized resellers..........................................................................................................206
Documentation feedback.......................................................................................................206
Security bulletin and alert policy for non-HP owned software components....................................206
Subscribing to security bulletins..........................................................................................206
Related information...............................................................................................................207
Documentation and support..............................................................................................207
Matrix infrastructure orchestration documentation.............................................................207
Glossary..................................................................................................208
A Customizable allocation process..............................................................212
Overview............................................................................................................................212
Policy configuration file.....................................................................................................212
Rule file..........................................................................................................................212
Customizing existing rules.................................................................................................213
Writing a new rule file......................................................................................................214
Deploying rules...............................................................................................................215
B HP Operations Orchestration communication security..................................216
Matrix infrastructure orchestration and Operations Orchestration interaction.................................216
Data passed by infrastructure orchestration to Operations Orchestration.......................................216
Matrix infrastructure orchestration and Operations Orchestration communication...........................217
Configuration files and URLs used by infrastructure orchestration and Operations Orchestration.......218
Index.......................................................................................................219
Contents 9