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Fatal error occurred while initializing designer – HP Matrix Operating Environment Software User Manual

Page 189

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Template access restrictions for users and architects

Template access restrictions for users and architects.

Issue

Template viewing and use for non-administrators (architects and users) may have been configured
by an Administrator so that Architects and Users only view and use templates that each have
assigned access to. If restricted, in general:

Possible cause

An administrator in infrastructure orchestration self service portal may view and use only their
own templates

An architect in infrastructure orchestration designer and infrastructure orchestration self service
portal may view and use only their own templates

A user in infrastructure orchestration self service portal may view and use published templates
that they have access to

Contact the administrator for resolution. In ..\Program Files\HP\Matrix infrastructure
orchestration\conf\hpio.properties

, the administrator can choose to either restrict a

Action

CMS's templates: template.access.restricted=true or open up a CMS's templates:
template.access.restricted=false

. If restricted, assign or unassign individual users to

templates by going to the infrastructure orchestration console, click Templates and then click Modify
Users.

Fatal error occurred while initializing designer

Designer error dialog message:
A fatal error occurred while initializing the Designer.

Issue

Please make sure the HP Matrix infrastructure orchestration service is

running and try again.

Occurs when launching infrastructure orchestration designer from the infrastructure orchestration
console (using the Template tab Edit buttons).

Possible cause

Launch infrastructure orchestration designer using a browser at https://:51443/hpio/designer
and open the desired template.

Action

Some template XML hand-editing errors are not caught when importing to infrastructure
orchestration designer

Some template XML hand-editing errors, for example, Duplicate Logical Server Group boot order,
are not caught during infrastructure orchestration designer's Import of a template from XML.

Issue

The template was exported from infrastructure orchestration designer to XML, then the XML was
hand-edited with duplicate values, and finally the XML was imported back into
infrastructure orchestration designer.

Cause

Do not edit XML templates outside of infrastructure orchestration designer. Editing XML templates
outside of infrastructure orchestration designer is unsupported and undocumented. The XML schema

Action

is not part of the public interface specification; HP may change the XML schema without notice.
Users who modify XML templates, or who create their own XML templates, do so at their own risk.
Use of an invalid template may cause provisioning failures. HP may require the user to reproduce
an issue using an unmodified, IO-generated template before offering support.

Importing a template XML file that was created in a later release of IO into a previous
release and backward compatibility

Importing a template XML file that was created in a later release of IO into a previous release of
IO displays the error: “The template is invalid and could not be read by the

Issue

Designer operations 189